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FREQUENTLY ASKED QUESTIONS

1. Why should someone buy SuperSprings?

They can load their vehicle and/or tow with their vehicle without ever having to make any adjustments for varying load amounts. SuperSprings acts in parallel with the existing factory spring-pack and kicks in only when loaded or when experiencing heavy cornering. SuperSprings have been independently tested to give a 29% improvement in driver control by drastically reducing sag and sway while maintaining a nice, smooth ride.

2. How are SuperSprings different from Hellwig helper springs?
  1. SuperSprings use a "Rolling Shackle" instead of a U-bolt, which allows the SuperSprings to only kick in when needed thereby alleviating any rigidity and produces a nice smooth ride.
  2. SuperSprings are designed to suspend 3" above the factory springs and perform like an " I-Beam" to drastically reduce sway by preventing the factory springs from twisting. Traditional helper springs do nothing to reduce sway.

3. How are SuperSprings different from air bags?

  1. SuperSprings are maintenance free while air bags have a history of bags leaking, rupturing, and lines being pinched. This requires time to repair with a cost for labor and parts.
  2. Installation time for SuperSprings with power tools is no more than 30 minutes while air bags require anywhere from 2 to 5 hours.
  3. SuperSprings drastically reduce sway while air bags do nothing to reduce sway.
4. Where should the rollers be placed on the existing leaf springs to ensure proper functionality?

At least 1" away from the end of the next leaf of the existing leaf springs. The SuperSprings rollers need space to move when they engage and disengage. If they bump up against the end of the next spring they will not be able to self-adjust properly.

5. Do they need to be centered over the factory springs?

No. Locate them near central as possible but more importantly ensure that the rollers have room to move up to one inch.

6. Do the rollers need to be on the same leaf at both ends?

No. One end can be placed on the second leaf while the other end is on the third leaf.

7. How much clearance above each end of the existing leaf spring is needed to avoid the SuperSprings from hitting anything above?

At least 2" clearance is needed to avoid "bumping."

8. What is the weight rating?

SuperSprings are rated in three categories. Light Duty rated up to 2,000 lbs., Medium Duty rated up to 3,000 lbs. and Heavy Duty rated up to 5,000 lbs. This rating is based on the combined capacity of the payload and spring capacity.

9. How long should each installation take?

With power tools, no more than 30 minutes.

10. Can they be used in addition to air bags?

Usually No. Air bags are usually installed on the leaf spring where SuperSprings needs to be installed. If the air bags are out of the way, it is possible to leave the air bags on and add SuperSprings.

11. What is the warranty?

Lifetime Warranty for the life of the vehicle on which it was originally fitted.

12. Which hole on the shackle should be used?

The top hole is used when clearance is an issue. If it is a tight fit or you are not sure the top hole is always a safe bet. For most full size trucks the clearance is not an issue and the bottom hole works fine. The top hole is also used to give the vehicle more lift. If minimal lift is desirable then use the bottom hole or a combination of top in front and bottom at the back.

13. What are the bushings made of?

Nylon bushing stock.

14. Can SuperSprings be used on a car?

Yes provided it has leaf springs. You need to measure the existing leaf springs from eye to eye and subtract 10 inches or call SuperSprings' toll free tech support line at 866-898-0720 to determine which SuperSprings model is appropriate.

15. Can they be used on the front leaf springs?

Due to the demand from pick-up truck drivers that fit snowplows to the front of their Ford pick-up trucks in the winter we have developed the SSA17. These springs level up the front of the vehicle by lifting it between one and two inches.

16. Do they harden the ride?

No. One of the biggest benefits to using SuperSprings is they Do Not Harden the Ride.

17. Do they lift the vehicle?

No. Should you want to lift the rear of the vehicle you can do so by fitting the rollers to the upper bolt holes or a combination of upper and lower bolt holes. By doing this you can lift the rear-end by up to two inches.

18. Are they needed when using a weight distribution system (WDS)?

No. Weight distribution systems are used to keep the vehicle level when towing. However, SuperSprings also keep a vehicle level when towing and in addition drastically reduce sway of the vehicle.

19. Is the ride as soft as with air bags?

Many people claim the ride from SuperSprings is better. With air bags the correct air pressure is critical. With SuperSprings, there are no adjustments necessary, and they work in tandem with the factory springs.

20. What holds the center in place?

The dynamic forces exerted on SuperSprings forces it to maintain a central position over the axle. On applications requiring a mounting kit there is an additional Hold Down Clamp used to secure the spring.

21. How do you know what the part number is if the part number sticker is not legible?

The part number is stamped on the back side of the spring.

22. Do they affect the performance of anti-lock brakes?

No. ABS relies on speed sensors not on suspension improvements.

23. Do the anti-lock brakes need to be recalibrated?

No. ABS brakes need to be recalibrated only when changing wheel and tire sizes.

24. How do they work with self-leveling shocks?

Great. There are no problems with the shocks. In fact, SuperSprings increase the life expectancy of the shocks as well as the tires and the existing leaf springs.

25. Do they work on composite leaf springs?

Yes. Some of SuperSprings best results have come from mini-vans with composite springs

SuperSprings offer a variety of load support options, which can be
easily determined by referring to the Catalog page on this site.
They are ideal for helping manage your load more efficiently.

 




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